Refund policy

Return Policy

Due to the nature of our products, we do not accept returns or offer refunds for change of mind, incorrect selection, or general dissatisfaction. All sales are final.

Damages and issues

We stand behind the quality of our products. Please inspect your order upon reception and contact us immediately at nifsstrips@gmail.com if your item arrives defective, damaged, or if you receive the wrong item. Include your order number and, where possible, photos of the issue.

We will review each case individually and, where appropriate, may offer compensation in the form of a replacement, store credit, or partial/full refund, at our discretion. This is handled on a case-by-case basis and is not guaranteed for every claim.

Non-returnable items

As a general matter, we do not accept returns of any kind, including but not limited to perishable goods, custom or personalized products, personal care goods, sale items, and gift cards. We also do not accept returns of hazardous materials, flammable liquids, or gases.

Compensation

If a compensation claim is approved, we will notify you of the outcome and process it within 10 business days via your original payment method (for refunds) or applicable alternative (replacement/credit). Please allow additional time for your bank or card provider to post the transaction. If more than 15 business days have passed since approval without resolution, contact us at nifsstrips@gmail.com.